Environment, Social and Governance Framework
July 6, 2026
Secure your organization’s digital frontiers
About this course
Business Problem Solving Frameworks
Every business faces challenges—some small, some massive. The difference between organizations that thrive and those that struggle often comes down to how they solve problems. Business Problem Solving with Frameworks is designed to equip professionals, leaders, and teams with practical, proven methods to tackle these challenges with clarity, confidence, and precision.
In this course, you won’t just learn frameworks—you’ll learn how to apply them effectively in real-world situations. You’ll explore tools like Root Cause Analysis, 5 Whys, Pareto Analysis, SWOT, Fishbone Diagrams, Decision Trees, and Cost-Benefit Analysis. You’ll see how to combine frameworks for deeper insights, prioritize solutions that deliver the most impact, and develop actionable strategies that actually work.
Through step-by-step examples, case studies, and hands-on exercises, you’ll practice moving from surface-level symptoms to the root of problems, balancing data with intuition, and making decisions that are both evidence-based and realistic. You’ll also learn how to build a repeatable problem-solving process that becomes part of your professional toolkit, so you can approach future challenges with confidence and structure.
Whether you’re managing operations, leading strategic initiatives, or looking to sharpen your problem-solving skills, this course gives you the mindset, methods, and tools to turn messy, complex problems into clear, actionable solutions. By the end, you’ll walk away not just knowing frameworks—you’ll know how to use them to create meaningful, lasting impact.
Why take this course?
- Knowing that there is a problem is only the beginning
- Effective problem solving requires a structured approach
- Focuses on how and when to use problem-solving frameworks
- Learn through practical examples, case studies, and hands-on exercises
Who this course is for
- Professionals managing operations
- Leaders leading strategic initiatives
- Anyone looking to sharpen problem-solving skills
- No previous formal problem-solving training required
Learning experience
Build practical leadership skills
- Identify and clearly define business problems before attempting to solve them
- Distinguish between symptoms and underlying causes
- Apply Root Cause Analysis to investigate business problems
- Use the 5 Whys technique to explore the causes of recurring problems
- Apply Pareto Analysis to identify and prioritise the factors creating the greatest impact
- Use Fishbone Diagrams to structure and analyse potential causes
- Apply SWOT Analysis to assess internal and external factors affecting a business situation
- Use Decision Trees to evaluate different options and possible outcomes
- Apply Cost-Benefit Analysis when comparing potential solutions
- Select appropriate problem-solving frameworks based on the situation
- Combine multiple frameworks to gain deeper insights into complex problems
- Evaluate and prioritise potential solutions based on impact and practicality
- Balance data, evidence, professional judgement, and practical considerations when solving problems
- Develop actionable strategies for addressing business challenges
- Build a repeatable problem-solving process that can be applied to future challenges
Problem SolvingRoot Cause AnalysisSWOT Analysis5 WhysPareto AnalysisFishbone AnalysisDecision MakingDecision Tree AnalysisCost-Benefit AnalysisBusiness StrategyBusiness AnalysisStrategic ThinkingCritical ThinkingSolution DevelopmentBusiness Development
Course outcomes
Apply what you learn
Each competency is designed for immediate application through practical activities, reflection prompts and leadership challenges.
Skills
Skills You'll Gain
Problem SolvingRoot Cause AnalysisSWOT Analysis5 WhysPareto AnalysisFishbone AnalysisDecision MakingDecision Tree AnalysisCost-Benefit AnalysisBusiness StrategyBusiness AnalysisStrategic ThinkingCritical ThinkingSolution DevelopmentBusiness Development
Course details
Details to know
Level
Beginner
Language
English
Format
Self-paced online learning