Summary

Lean is a Methodology for Identifying and Eliminating Waste and Improving Flow for a Process. It Helps Us Integrate Less Effort, Less Inventory, Less Time To Produce High-Quality Product/ Service In The Most Timely, Efficient And Economical Manner Possible Six Sigma is a Disciplined, Data-driven Methodology for Eliminating Defects in Any Process and Minimize Variability. The goal of Six Sigma is that for Every One Million Opportunities, the number of times we will miss (defects/ errors) will be 3.4! Lean Six Sigma centres on business performance optimization by streamlining processes, eliminating variation and waste, delivering customer-focused and efficient business operation with a robust and flexible process thereby reducing cost and boosting shareholders’ value. It has now become the most effective problem-solving methodology for improving business and organizational performance. It is an authentic way to help organizations Minimize Mistakes, Maximize Value and Do More with Less. It has been adopted in the Financial Sector, Telecoms, Insurance, Hospitality, Health, Manufacturing, Military, Education, Agricultural, Government, and other Service Industries.

Learning objectives

The skill is highly sought after worldwide as it helps Organizations achieve:

• The Shortest Possible Lead Times for Providing Products and Services

• The Optimum Level of Inventory and Employees

• The Highest Practical Customer Service Level

• The Highest Possible Quality (low defect rate)

• And Lowest Possible Waste

Who should attend?

Target Audience: Middle to Senior Level Managers involved in Projects, Supply Chain, Procurement, Admin, HR, Business Analysis, Process Improvement, Operations, Production, Customer Experience, Risk, Sales from Service, Health and Manufacturing Sectors, Business Owners & Decision Makers

Course Agenda

This course consists of the following modules;

Unit 1: Quality

What is Quality?
Theorists of Quality
Evolution of Quality
What is Six Sigma?
Beginnings of Six Sigma
What is Six Sigma?
Six Sigma Approach
What is Defects per Million Opportunities (DPMO)?
Let’s practice!
Answer
Involved
Benchmarking
Stages of Benchmarking
Voice of the Customer (VOC)
Data Collection
Balanced Scorecard
KANO Analysis Model
Deployment of the Quality Function (QFD)
Exercise
What is a Six Sigma project?
Roles in a Six Sigma Organization
Six Sigma Overview
Define (Define)
Measure (Measure)
Analyze (Analyze)
Improve (Improve)
Control (Control)
Summary DMAIC Tour
Evaluation of a Project
Organization chart
Process map
High Level Map SIPOC
Process Map Tools
Ideas Generation Tools
CTQ Definition
Project Charter
Anatomy of the Project Charter

Unit 2: Measurement

Target Phase Measure
Definition of Causes and Effects
Matrix Cause – Effect
Example Matrix Cause – Effect
Pareto application in the C & E Matrix
Joining Points
Statistics
Types of Statistics
Objective of the Statistics
Type of data
Data Collection Process
Basic statistics
What interests us about the data?
Measures of central tendency
Measures of dispersion
What is a measurement system?
Analysis of the Measurement System (MSA)
Gage R & R
What time is it?
You can say?
ASM (Analysis of the Measurement System) in Administrative Environments Do you know the difference?
Repeatability and Reproducibility
General Model of a Gage R & R Study
Sources of Variation
R & R Analysis through Minitab
How good is good?

Unit 3: Analysis
Objective
Ishikawa’s diagram
AMEF / FMEA
How to make an AMEF?
Types of AMEF
Example AMEF
Data Distribution
Charts of Run (Runcharts)
Process Capacity
Hypothesis Tests
Steps to Conduct a Hypothesis Test
Hypothesis Tests

Unit 4: Improvement

What is done in the improvement phase?
Return on Investment (ROI)
Present Net Value
VPN exercise
Design of Experiments (DOE)
What is DOE?
goals
Steps of the Improvement Plan
Taguchi Designs
Project management
Prototypes
Lean Manufacturing
Lean tools
What is Lean?
What is Lean Manufacturing?
Lean
Lean waste
What is Kaizen?
Poka Yoke
Gemba Walks
What is Kanban?
Kanban (Pull vs. Push)
Just in Time (JIT)
Pillars of JIT
VSM (Value Stream Mapping)
VSM Symbology

Unit 5: Control

Why is the control phase important?
The Main Function of Controlling is:
What do we control?
Main Control Mechanisms
Control Plan Check List
The 3 Pillars of Data Control
CEP (Statistical Process Control)
Control Graphics
Types of Control Graphics
Steps to Make Control Graphics
Interpreting Control Charts
Definitions by Attributes

This Course will Groom and Provide Participants with the needed Support to become Lean Six Sigma Certified

This course is aligned with the Certiprof Lean Six Sigma Green Belt Certification BOK and is designed to prepare participants for the Six Sigma Green Belt Exams. Faculty: The Course will be facilitated by Certified Six Sigma Black Belt, Lean Experts, Project Managers and Business Process Analyst

PARTICIPANTS ARE TO COME TO CLASS WITH THEIR LAPTOPS (PREFERABLY PERSONAL LAPTOPS) AS SOFTWARE WILL BE INSTALLED FOR USE IN THE CLASS.

Exam format and duration

The study program has a test that the candidate must pass to obtain the certification in Lean Six Sigma Green Belt Professional Certificate (LSSGBPC).

Format: Multiple choice. 40 Questions.

Duration: 60 minutes maximum, for all candidates in their respective language.

Prerequisite: None.

Supervised: At the Partner’s discretion.

Open book: No.

Pass Score: 24/40 or 60%.

Delivery: This examination is available online.

Course Time

9 am – 5 pm each day

Course Fee

₦200,000 (Cost covers both training and certification exam)

Make payment to– OAK INTERLINK COMPANY

0013521816, GTBANK

or

OAK INTERLINK COMPANY LIMITED

0036272946, Diamond (Now Access Bank) Bank

Educational approach

The program will be conducted through lectures, exercises, video sessions, role plays, class discussions, and case studies. Formative and Summative assessments will be conducted in the course of the training Sessions of lectures illustrated with examples based on real cases. Practical exercises based on a case study including role-playing and oral presentations The learning will have four fundamental principles which will be:

• Highly engaging (methods that talk to the ‘head and heart’)

• Interactive (mix of experience, discussion and practice)

• Innovative (latest thinking & tools) and

• Encourage participation (a ‘Socratic’ learning methodology applied) so that delegates take ownership of their own development and future behaviour.

Fee covers;

• Branded notebooks for taking notes

• Course Facilitation

• Training and training evaluation reports

• Relevant literature extracts/books (soft copies)

• Certificates of participation