Companies of any size rely on effective IT service management. No matter where you’re based or what you do, your IT services need to be cost effective, reliable, consistent and efficient. You can achieve all of this with ISO/IEC 20000 if you manage internal IT […]
ISO 22301 provides an international best practice framework for identifying potential threats, evaluating their impact and developing capability to minimize the impact of disruption. You will learn about the key concepts of business continuity, understand the benefits of a business continuity management system and become […]
This 5-day Auditor / Lead Auditor course has been developed to progress the delegate through a series of modules, each containing a day’s activities of presentation and participation; after which each successful delegate will have earned his/her training qualification for certification as an IRCA EMS […]